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What is reCAPTCHA API Key Pair in Salesforce Web to Case

Plan For Joy
2 min readJun 28, 2022

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Setting up a reCAPTCHA key with Google is very quick and easy. You can do so here: https://www.google.com/recaptcha/admin/create

Make sure you are in the correct org’s google account when you do this, as it will be the owner and will receive the necessary stats and alerts.

I found that using V3 reCAPTCHA in my Salesforce Web-to-Case form returned an error once published, while V2 checkbox did not. I would suggest this option for a medium friction solution.

I recommend using this reCAPTCHA option in 2022

Back over to Salesforce now….

Does reCAPTCHA API Key Pair = “Site Key” or “Secret Key” ?

The answer is both. The field on Web-to-Case HTML Generator page is a field that enables you to lookup a record that stores both Site and Secret keys.

How To Create Recaptcha API Key Pair In Salesforce?

Did you notice the ‘New’ button in the Lookup pop-up window above? Surprising how long this took me to see this!

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Plan For Joy
Plan For Joy

Written by Plan For Joy

On a mission to support others using Salesforce solutions, while remaining a fearlessly consistent mother.

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